How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.
In addition to completing the customer claim form, please provide NCDS with the following information:
• Vehicle year, make, model, VIN, mileage and date of purchase.
• A brief description of your complaint and the actions you have taken to resolve it.
• What action or remedy you believe would resolve your problem.
If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 457
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.
See also:
Rear door child-protector lock
The door cannot be opened from inside the vehicle when the lock is set.
1. Unlock
2. Lock
These locks can be set to prevent children from opening the rear doors. Push
down on each rear door switc ...
Touch screen operation
This system is operated mainly by the
buttons on the screen. (Referred to as
screen buttons in this manual.)
• When a screen button is touched, a beep
sounds.
NOTICE
● To prevent damagin ...
Manage phone
“Manage phone” is accessed from the “Connect Phone” screen.
1. Push the “SETUP” button.
2. Touch “Phone”.
3. Touch “Manage Phone”.
Please refer to the following pages for e ...