How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.
In addition to completing the customer claim form, please provide NCDS with the following information:
• Vehicle year, make, model, VIN, mileage and date of purchase.
• A brief description of your complaint and the actions you have taken to resolve it.
• What action or remedy you believe would resolve your problem.
If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 457
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.
See also:
Replacing light bulbs
- Headlight low beams (vehicles with halogen bulbs)
Turn the cover counterclockwise and remove it.
Turn the bulb base counterclock- wise.
Unplug the connector while push- ing the lock rel ...
Selecting and scanning files
- Selecting a file
Turn the “TUNE/SEL” knob or press “”
or “” on the “SEEK•TRACK” button to
select the desired file.
- Scanning the files in a folder
Press the “ ...
Have the vehicle inspected by your Lexus dealer immediately.
Failing to investigate the cause of the following warnings may lead to the system
operating abnormally and possibly cause an accident. Have the vehicle inspected
by your Lexus dealer immediately.
...