How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.
In addition to completing the customer claim form, please provide NCDS with the following information:
• Vehicle year, make, model, VIN, mileage and date of purchase.
• A brief description of your complaint and the actions you have taken to resolve it.
• What action or remedy you believe would resolve your problem.
If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 457
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.
See also:
Type B: function achieved by using DCM and the Navigation system
Of the functions included with Lexus Enform with Safety Connect, Destination
Assist,
eDestination, and Lexus Insider can be achieved by making DCM cooperate with the
navigation system.
These ar ...
Talk on the Bluetooth phone
While you are talking on the phone, this screen is displayed. You can do the
operation below on the screen.
To adjust the volume of the other party’s voice:
Touch “–” or “+” or use t ...
Route guidance screen
During route guidance, various types of guidance screens can be displayed depending
on conditions.
Screen layout
1.Distance to the next turn and the arrow indicating turning direction
2. Curren ...