How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.
In addition to completing the customer claim form, please provide NCDS with the following information:
• Vehicle year, make, model, VIN, mileage and date of purchase.
• A brief description of your complaint and the actions you have taken to resolve it.
• What action or remedy you believe would resolve your problem.
If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 457
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.
See also:
APPS
ACTIVATING “APPS”
Each time “Apps” is activated, the system
checks for updates. When there are
no updates available, the main menu
screen will be displayed right after a
screen indicating ...
Making a phone call
- Making a phone call
• Dialing by inputting a number
“Dial by number”
• Dialing by inputting a name
“Dial by name”
• Speed dialing
• Dialing a number stored in the outgoin ...
Call on the Bluetooth phone
After you enter the Bluetooth phone, you can call by using hands−free system.
You can call using the 6 methods described below.
By dial
You can call by inputting the phone number.
This canno ...