Repair delays

If a Lexus dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Lexus’ provisions for emergency warranty repairs.

    See also:

    If the electronic key does not operate properly
    If communication between the electronic key and vehicle is interrupted or the electronic key cannot be used because the battery is depleted, the smart access system with push-button start and wire ...

    What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
    Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimburse ...

    The Smart Key
    Your Lexus vehicle was made with two “Smart Keys� and an aluminum key-number plate. Each Smart Key includes an electronic main key that has an integrated mechanical back-up key. The electroni ...