Repair delays

If a Lexus dealership is unable to complete repairs on your vehicle within 30 days, you may have the repairs made under Lexus’ provisions for emergency warranty repairs.

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    Replacement parts
    Warranty coverage is not dependent upon the use of any particular brand of replacement parts. However, Lexus recommends using only Genuine Lexus Parts when you need to replace a part on your vehi ...

    Is the Dispute Settlement Program subject to change?
    The information in this booklet about the program is correct as of the date of printing. However, the program may be changed without notice. Contact the Lexus Customer Satisfaction Department at (8 ...

    If your vehicle fails a smog-check test
    If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Lexus dealership and present a copy of the smog ...