Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the Lexus Division of Toyota Motor Sales, U.S.A., Inc. (Tollfree:
1-800-25-LEXUS).
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or the Lexus Division of Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline tollfree at 1-888-327-4236 (TTY: 1-800-424-9153); go to http:// www.safercar.gov ; or write to: Administrator, NHTSA, 1200 New Jersey Ave, S.E., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.
See also:
Fuel pump shut off system
To minimize the risk of fuel leakage when the engine stalls or an airbag
inflates upon collision, the fuel pump shut off system stops supplying
fuel to the engine.
Follow the procedure below to res ...
Foot print map
For the area which is covered by the foot print map (Some areas in the following
cities: Detroit, Chicago, N.Y., L.A), you can switch to the foot print map on a
scale of 75 feet (25 m).
To switch ...
Replacement parts
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Lexus recommends the use of
Genuine Lexus Parts when servicing
or repairing the system ...