What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

    See also:

    What is not covered
    These warranty obligations do not apply to failures or noncompliance caused by: • The use of replacement parts not certified in accordance with aftermarket parts certification regulations. ...

    Emission inspection and maintenance (I/M) progra
    Some states have vehicle emission inspection programs which include OBD (On Board Diagnostics) checks. The OBD system monitors the operation of the emission control system.  - If the malfunc ...

    Setting speed dials
    Select “Set Speed Dial (Speed Dial)” using a voice command or the “TUNE/SEL” knob. Pattern A Select the data to be registered as a speed dial by either of the following methods, and se ...