What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
How much will it cost?
The service is provided at no cost to you. It is part of Lexus’ effort to promptly
and equitably resolve your concerns. The decision-maker is an impartial third party.
The decision of the arbitr ...
Trailer towing
Your vehicle is designed primarily as a passenger-and-load-carrying vehicle.
Towing a trailer can have an adverse impact on handling, performance, braking,
durability, and fuel consumption. For you ...
Dinghy towing
Your vehicle is not designed to be dinghy towed (with 4 wheels on the
ground) behind a motor home.
NOTICE
- To avoid serious damage to your vehicle
Do not tow your vehicle with four wheels on th ...