What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    Operation flow: guiding the route
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    Maintenance
    You are responsible for performance of the required maintenance indicated in the Owner’s Manual and this guide. Lexus will not deny a warranty claim solely because you do not have records to ...