What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    Changing the registered name of a portable player
    Select “Change Name” using a voice command or the “TUNE/ SEL” knob. Pattern A Select the name of the portable player to be changed by either of the following methods, and select “Con ...

    How does the arbitration process work?
    When NCDS receives your request, it will be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may ...

    Installing child restraints
    Follow the child restraint system manufacturer’s instructions. Firmly secure the child restraints to the outboard second seats using the LATCH anchors or a seat belt. Attach the top tether strap w ...