What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

    See also:

    First Scheduled Maintenance Service
    First Scheduled Maintenance Service: Six Months or 5,000 Miles This complimentary service is performed at six months or 5,000 miles, whichever occurs first. To obtain this service, contact your Lex ...

    By geographic region
    In the United States, U.S. Territories and Canada To obtain warranty service in the United States, U.S. territories or Canada, take your vehicle to an authorized Lexus dealership. If your vehi ...

    Have the vehicle inspected by your Lexus dealer immediately.
    A buzzer sounds and a warning message is shown on the multi-informa- tion display. Failure to investigate the cause of the following warnings may lead to the system operating abnormally and possib ...