What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
If your vehicle fails a smog-check test
If your vehicle fails a smog-check test,
you may make a claim under the
Emission Performance Warranty. To
do so, take your vehicle to an authorized
Lexus dealership and present
a copy of the smog ...
Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in ...
Vehicle Service Agreements
If you plan to keep your vehicle for several years or if you accumulate mileage
quickly, you may want to purchase a Lexus vehicle service agreement.
These agreements cover the
cost of specific rep ...