What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

    See also:

    Using the call history memory
    Follow the procedure below to use a number stored in the call history memory: Press the talk switch and say “Redial” (when using a number stored in the outgoing call history memory) or “Call ...

    Are there limits to the scope of arbitrated decisions?
    Arbitrated decisions do not include: • Attorney fees • Punitive damages • Multiple damages • Consequential damages, other than incidental damages that you may be entitled to under law ...

    How to Get Help
    To obtain roadside assistance, take the following steps: 1) Call (800)25-LEXUS (800/255- 3987). 2)Have as much of the following information as possible: • 17-digit Vehicle Identification Number ( ...