What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

    See also:

    If the vehicle becomes stuck
    Carry out the following procedures if the tires spin or the vehicle becomes stuck in mud, dirt, or snow: Stop the engine. Set the parking brake and shift the shift lever to P. Remove the mud, ...

    Destination search by “Emergency”
    1. Push the “DEST” button. 2. Touch “Emergency” on the second page of the “Destination” screen. The display changes to a screen to select police stations, dealers, hospitals or fire st ...

    Complimentary Services
    To help ensure that your ownership experience is pleasant, convenient and trouble-free, Lexus provides you with a variety of complimentary services. These services are described on the followin ...