What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

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    What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
    Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimburse ...

    Initialization
    Items to initialize The following items must be initialized for normal system operation in cases such as after the 12-volt battery is reconnected, or maintenance is performed on the vehicle. ...

    Initial screen
    1 When the “ENGINE START STOP� switch is in ACCESSORY or IGNI- TION ON mode, the initial screen will be displayed and the system will begin operating. • Images shown on the initial screen ...