What is the Dispute Settlement Program?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What is the Dispute Settlement Program?

This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.

    See also:

    Quick reference (“Information” screen)
    This screen can be used to display the calendar and information on operation of the hands−free phone, etc. To display the “Information” screen, push the “INFO/PHONE” button. 1. ...

    What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?
    Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimburse ...

    Menu list of the Bluetooth® audio system
     - Normal operation  - When using a voice command For numbers, say a combination of single digits from zero to nine. Say the command correctly and clearly  - Situations that the s ...