What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
SRS airbags
The SRS airbags inflate when the vehicle is subjected to certain types of
severe impacts that may cause significant injury to the occupants. They work together
with the seat belts to help reduce t ...
If You Need Assistance
Both Lexus and your Lexus dealer are dedicated to serving your automotive needs.
Your complete satisfaction is our first priority. Should you have a problem or concern,
please take the following s ...
How much will it cost?
The service is provided at no cost to you. It is part of Lexus’ effort to promptly
and equitably resolve your concerns. The decision-maker is an impartial third party.
The decision of the arbitr ...