What is the Dispute Settlement Program?
This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision.
See also:
Dispute resolution
If a dispute arises regarding your
warranty coverage, please follow
the steps described.
Please note that you must use the
National Center for Dispute
Settlement before seeking remedies
throug ...
Quality Control
You may have noticed a few miles on the odometer when you took delivery of your
Lexus. This mileage is a result of the comprehensive process used to ensure the
quality of your vehicle. This proces ...
Trailer towing tips
Your vehicle will handle differently when towing a trailer. Help to avoid an
accident, death or serious injury, keep the following in mind when towing:
• Speed limits for towing a trailer vary by ...