What types of disputes are eligible?
NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicle’s in-service date, whichever is earlier; or 2) the appli cable provision of the Lexus New Vehicle Limited Warranty. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for commercial purposes unless the Lemon Laws of your state cover vehicles used for commercial purposes; or 2) claims that an air bag failed to deploy or deployed when it should not have; or 3) disputes regarding fires and/or accidents and/or theft.
Since there are other additional exclusions, please contact NCDS for further information on eligibility guidelines. You must file a request for arbitration with NCDS within six months of the expiration of the eligibility period, provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period.
See also:
Safety Connect
Safety Connect is a subscription-based telematics service that uses
Global Positioning System (GPS) data and embedded cellular technol-
ogy to provide safety and security features to subscribers. Sa ...
Fog Lights
►Type A
1Turns the fog lights off
2Turns the fog lights off
►Type B
1Turns the fog lights off
2Turns the fog lights off ...
Transferring a call
A call can be transferred between the cellular phone and system while dialing,
receiving a call, or during a call. Use one of the following meth- ods:
a. Operate the cellular phone.
Refer to the m ...