How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

    Explanation of maintenance items
    The following descriptions are provided to give you a better understanding of the maintenance services that should be performed on your vehicle. The scheduled maintenance log indicates at which ...

    If the engine does not start
    Make sure that the correct operating procedures have been followed. Make sure that the brake pedal is firmly depressed when attempting to start the engine. Make sure that the steering lock ...

    Lexus Insider
    Lexus Insider is an optional service that can send audio messages, or articles, to participating owners’ vehicles via the navigation system. Potential Lexus Insider subjects might include, for e ...