How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:
• You fail to provide certain information required by NCDS.
• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).
See also:
Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in ...
Vehicle Service History
When you have your vehicle serviced at a Lexus dealership, your service information
is recorded in the Lexus National Service History database.
This is the first database of its kind in the automot ...