How long is the arbitration process?
The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:
• You fail to provide certain information required by NCDS.
• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).
See also:
Loaner Vehicle
If your vehicle must be kept overnight at a Lexus dealership for a warrantycovered
condition that requires more than eight hours to repair, Lexus will provide you
with a complimentary loaner vehic ...
Specifications
Maintenance data (fuel, oil level, etc.)
Dimensions and weight
*1: Unladen vehicles.
*2: Vehicles without roof antenna and roof rails.
*3: Vehicles with roof antenna but without electronically m ...
Where to go for maintenance
You may have maintenance performed
on your vehicle by any qualified
person or facility. However, Lexus
recommends having maintenance
performed by an authorized Lexus
dealership.
Lexus dealersh ...