How long is the arbitration process?

The entire process — from the time NCDS receives your request for arbitration to the arbitrator’s decision — is designed to take no more than 40 days. A decision may be delayed if:

• You fail to provide certain information required by NCDS.

• You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required).

    See also:

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    If you think something is wrong
    If you notice any of the following symptoms, your vehicle probably needs adjustment or repair. Contact your Lexus dealer as soon as possible. - Visible symptoms l Fluid leaks under the vehicle ( ...