How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.
In addition to completing the customer claim form, please provide NCDS with the following information:
• Vehicle year, make, model, VIN, mileage and date of purchase.
• A brief description of your complaint and the actions you have taken to resolve it.
• What action or remedy you believe would resolve your problem.
If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 457
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.
See also:
Reordering destinations
When more than one destination is set, you can change the arrival order of the
destinations.
1. Touch “Route”.
2. Touch “Reorder”.
3. Touch the desired destination and touch “Move ...
Smart Access System with Push-button Start
The smart access system with push-button start allows you to enter and exit
the vehicle
or start the engine by simply carrying the electronic key in your pocket or bag.
For details on starting t ...
Pausing and resuming guidance
To pause guidance
1. Touch “Route”.
2. Touch “Pause Guidance”.
The screen will return to the current position map without route guidance.
INFORMATION
Without route guidance, “Paus ...