How do I request arbitration?
To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.
In addition to completing the customer claim form, please provide NCDS with the following information:
• Vehicle year, make, model, VIN, mileage and date of purchase.
• A brief description of your complaint and the actions you have taken to resolve it.
• What action or remedy you believe would resolve your problem.
If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts.
Send your request to:
National Center for Dispute Settlement
P.O. Box 457
Mt. Clemens, MI 48046
Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.
See also:
Some basics
This section describes some of the basic features of your audio/video system.
Some information may not pertain to your system.
Your audio/video system works when the “ENGINE START STOP” switch i ...
XM® Satellite Radio (if equipped)
- Receiving XM® Satellite Radio
Press the “SAT” button.
The display changes as follows each time the button is pressed:
“SAT1” → “SAT2” → “SAT3”
Turn the “TU ...
Clock
Vehicles with a navigation system
Refer to the “Navigation System Owner’s Manual”.
Vehicles without a navigation system
1. Adjusts the hours
2. Adjusts the minutes
- The clock is di ...