What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.

The decision of the arbitrator(s) is binding on Lexus but not on you.

Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.

    See also:

    Rear air conditioning system
    Airflow and outlets are automatically adjusted according to the tem- perature setting. Using the automatic mode Press the “AUTO” button. The air conditioning system will begin to operate. ...

    Moon roof
    Use the overhead switches to open and close the moon roof and tilt it up and down. Opening and closing 1. Opens the moon roof* The moon roof stops slightly before the fully open position to red ...

    Emergency flashers
    Use the emergency flashers if the vehicle malfunctions or is involved in an accident. Press the switch to flash all the turn signal lights. To turn them off, push the switch once again. NOTICE ...