What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Lexus GX / Lexus GX Owners Manual / Warranty information / Introduction / NCDS Arbitration / What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)?

Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle.

The decision of the arbitrator(s) is binding on Lexus but not on you.

Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.

    See also:

    Telephone settings
    Bluetooth phones can be registered. “Telephone settings” can be changed on the “Phone settings” screen. 1. Push the “SETUP” button. 2. Touch “Phone”. Please refer to the foll ...

    Talk on the Bluetooth phone
    While you are talking on the phone, this screen is displayed. You can do the operation below on the screen. To adjust the volume of the other party’s voice: Touch “–” or “+” or use t ...

    General Warranty Provisions
    Who Is the Warrantor The warrantor for these limited warranties is Lexus, a division of Toyota Motor Sales, U.S.A., Inc., 19001 South Western Avenue, Torrance, California 90509-2991, a California ...