Body Repairs
If you’re involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired. That’s why it is important to make sure repairs are made only with Genuine Lexus Parts. Some repair shops and insurance companies may suggest using imitation or salvaged parts to save money. However, these parts do not meet Lexus’ high standards for quality, fit and corrosion resistance. In addition, imitation and salvaged parts (and any damage or failures they may cause) are not covered by any Lexus warranty.
The best way to ensure that your vehicle is repaired with Genuine Lexus Parts is to take it to a Lexus dealership.
Each dealership works with selected collision repair centers that meet Lexus’ strict requirements for training, equipment, quality and customer satisfaction. These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles.
See also:
Is the Dispute Settlement Program subject to change?
The information in this booklet about the program is correct as of the date of
printing. However, the program may be changed without notice.
Contact the Lexus Customer Satisfaction Department at (8 ...
If a warning light turns on or a warning buzzer sounds...
Calmly perform the following actions if any of the warning lights turn on
or flash. If a light turns on or flashes, but then turns off, this does not necessarily
indicate a malfunction in the syst ...
Receive on the Bluetooth phone
When a call is received, this screen is displayed with a sound. Touch
or push
of the steering wheel to talk on the
phone.
To refuse to receive the call:
Touch or push
of the steering whee ...
