If your vehicle fails an emissions test
If your vehicle fails an EPA-approved emissions test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Lexus dealership and present a copy of the emissions test report. Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehicle within 30 days (unless a shorter period is required by law). If your claim is denied, Lexus will notify you in writing of the reason within the same period.
If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or when a delay is caused by factors beyond the control of Lexus or the dealership.
For information on how to obtain service under the Emission Defect Warranty, see page 37, “Obtaining Warranty Service.”
See also:
Destination Assist
Destination Assist provides you with live assistance for finding destinations
via the Lexus Enform response center. You can request either a specific business,
address, or ask for help locating yo ...
Cleaning and protecting the vehicle exterior
Perform the following to protect the vehicle and maintain it in prime
condition.
l Working from top to bottom, liberally apply water to the
vehicle body, wheel wells and underside of the vehicle ...
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Lexus dealer as soon as possible.
- Visible symptoms
l Fluid leaks under the vehicle
( ...
