If your vehicle fails a smog-check test
If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Lexus dealership and present a copy of the smog-check test report.
Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehicle within 30 days (unless a shorter period is required by law). If your claim is denied, Lexus will notify you in writing of the reason within the same period.
If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or when a delay is caused by factors beyond the control of Lexus or the dealership.
For information on how to obtain service under the Emission Defect Warranty, “Obtaining Warranty Service.”
See also:
Towing with a sling-type truck
Do not tow with a sling type truck to prevent body damage.
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The Lexus Commitment
You have purchased one of the finest vehicles built in the world today, and it
is backed by one of the finest warranties in the industry. This excellent warranty
coverage demonstrates not only our ...
If the engine will not start
If the engine will not start even though correct starting procedures are being
followed , consider each of the following points:
One of the following may be the cause of the problem:
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