If your vehicle fails a smog-check test
If your vehicle fails a smog-check test, you may make a claim under the Emission Performance Warranty. To do so, take your vehicle to an authorized Lexus dealership and present a copy of the smog-check test report.
Also, take your maintenance records in case they are needed.
If your claim qualifies for coverage, the dealership will repair your vehicle within 30 days (unless a shorter period is required by law). If your claim is denied, Lexus will notify you in writing of the reason within the same period.
If we fail to do so, we will repair your vehicle free of charge. The only exceptions allowed are when you request or agree to a delay, or when a delay is caused by factors beyond the control of Lexus or the dealership.
For information on how to obtain service under the Emission Defect Warranty, “Obtaining Warranty Service.�
See also:
Correct driving posture
Drive with a good posture as follows:
1 Sit upright and well back
in the seat.
2 Adjust the position of the
seat forward or backward
to ensure the pedals can be
reached and easily
depressed t ...
Dispute resolution
If a dispute arises regarding your
warranty coverage, please follow
the steps described.
Please note that you must use the
National Center for Dispute
Settlement before seeking remedies
throug ...
Destination search by “Point of Interest�
There are 4 ways to search by Points of Interest.
(a) Search by name
(b) Search by category
(c) Search by phone #
(d) Search by eDestination
1. Push the “DEST� button.
2. Touch “Points of ...
