How does the arbitration process work?
When NCDS receives your request, it will be forwarded to the Lexus area office for response.
At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may include an inspection of the vehicle by an independent tech nical expert with a Lexus representative present. The technical expert will forward his or her evaluation to NCDS.
An oral hearing will be held prior to a decision being rendered. At this hearing, all relevant evidence is admissible. You and a Lexus representative will present both sides of the case to the NCDS arbitrator(s).
You will each be given an equal opportunity to give testimony and provide documents. Then you will each be given an opportunity for rebuttal. After considering all testimony and documents, the arbitrator(s)
will review the applicable legal standards and render a decision within 10 days.
A settlement satisfactory to all parties may be negotiated at any time during the process.
See also:
4-Wheel AHC (Active Height Control Suspension)
4-Wheel AHC adjusts the vehicle height in accordance with driving conditions.
To select a height mode, shift the height select
switch forward or backward.
HI (high mode): For driving bumpy road ...
Changing the registered name in the phone book
Select “Change Name” using a voice
command or the “TUNE/ SEL” knob.
Pattern A
Select the name to be changed by
either of the following meth- ods, and select “Confirm” using a voice ...
Stowing the flat/spare tire, jack and tools
Lay down the tire with the outer side facing up, and install the hold- ing bracket.
Insert the holding bracket tab into one of the holes in the wheel.
Raise the tire.
Pull the tire towards the re ...